RCI has served as the leading exchange company in timeshare Resort Solutions for over 30 years. They are affiliated with nearly every vacation rental resort worldwide. RCI affiliated resorts that provide an exceptional vacation experience to guests and owners have the proud distinction of being recognized with either a RCI Gold Crown or RCI Silver Crown rating. In addition, those providing exemplary service have been recognized with the prestigious RCI Hospitality Award. These designations are a direct reflection of guest reviews and surveys received from vacationers at these RCI affiliated resorts along with a review of the resort's offerings.

RCI Gold Crown: Gold Crown Resorts have achieved the highest level of excellence in affiliated resort accommodations and hospitality. Affiliated resorts have met exacting quality and service standards based on both RCI Comment Card ratings and an evaluation of resort facilities, amenities and services.
RCI Silver Crown: Silver Crown Resorts are known for their excellence in providing outstanding vacation experiences. Affiliated resorts have met exacting quality and service standards based on superior ratings in all five categories of the RCI Comment Card.
RCI Hospitality: Consistently delivers outstanding customer service and hospitality based on RCI Member Comment Card ratings.

Standard check in time is 4:00 pm and check out is 10:00 am. On very rare occasion these times may vary. You will find the specifics relating to check in and check out times on the corresponding resort pages of the website.

You will find a Welcome Center at each resort. You should be prepared to provide your confirmation number supplied by Resort Solutions, Inc. along with photo identification and credit card for incidentals and/or property damage. The front desk staff will provide you with a key along with any additional assistance you may need. Many resorts have a 24-hour front desk. However, we do recommend that you contact Resort Solutions, Inc. if you know in advance that you will be arriving late to the resort. In cases of significant travel delays, it is highly recommended that you contact the resort or Resort Solutions, Inc. to avoid possible cancellation of your reservation.

All of our vacation rentals are professionally cleaned before a new guest checks in. Some of our resorts also offer daily housekeeping at no additional charge, while others may do so upon request at an additional fee. Details for each resort can be found in the Services section on each detailed resort page. Please contact your Resort Solutions Travel Consultant should you require additional information.

No. When you reserve through Resort Solutions, Inc. you are not required to take a tour or listen to any on site sales presentation. You may be invited to attend such events and should feel comfortable declining if you are not interested. There is absolutely no obligation to do anything but relax and enjoy your vacation.

No. Resort Solutions, Inc. manages all of the details of your reservation for you. We are committed to providing convenient and secure payment options. In addition, we will supply each of our guests with the confirmation and full explanation of property details and policies.

Yes. Linens are provided at all of our vacation rentals in accordance with the maximum occupancy of each unit. One set of bath towels for each guest and bed linens for each bed along with sleeper sofa is standard. Toilet paper along with a complimentary bar of soap and shampoo is included. While many of our resorts also include additional convenience items such as trash bags, dish soap and paper towels it is recommended that you either bring your own or confirm in advance with your Resort Solutions Travel Consultant.

Yes. A credit card is required at check in for possible incidentals and/or damage. Some resorts may also require a small security deposit and/or nominal resort tax or fee. Please review the detailed resort page on this website for related information or check with your Resort Solutions Travel Consultant before reserving.

Most condo style units feature washer/dryer inside the unit for your convenience. Those vacation rentals without washer/dryer inside the unit will usually offer coin-operated facilities on site. Additionally, many of our all- inclusive Mexico Resorts will offer laundry and dry cleaning service through the housekeeping department. Specifics relating to your chosen resort can be found in the amenities section of each detailed resort page on the website.

Telephone charges vary at each resort. However, many resorts do charge for local and long distance calls. We advise reviewing this information on the detailed resort pages and inquiring at the front desk during check in to avoid unexpected charges.

All of our Vacation Properties have planned activities on site. Many will also have an Activities Department as well. Please inquire with your Resort Solutions Travel Consultant if you desire a calendar of events for the period, which you are traveling. Activities calendars are usually available at the front desk as well should you wish to acquire at the time of check in.

No, generally the resorts have indicated occupancy rates that coincide with fire codes and regulations. In some occasions resorts may allow additional guests, others will also provide a rollaway for your comfort. We recommend calling a Resort Solutions Travel Consultant if you require this type of arrangement. If the occupancy indicated on the conformation is not followed at the resort and no prior approval has been issued, the resort may terminate your reservation without possibility of a refund.